Staff Training

Training your staff for EMS billing is essential. Documentation is the most important tool a TPA has to quickly process claims. Improper or inadequate documentation can reduce or eliminate your reimbursements.

Training will be conducted by Medicount Management, Inc. for your field staff at no additional cost to the City. The training agenda is below.

Who and When do Patients Get Billed
Complete Documentation
Timely Filing
Medicount Management, Inc. Personnel
Resources Available
The Role of the EMT, How to Maximize Revenue
Questions and Answers

Administrative training will also be provided as needed. Administrative training will include the following topics.

Medicount Management, Inc. Contacts
Month End Reporting
Credentialing
Medicount Management, Inc.’s Resources
Timely Submissions
Customer service
Questions and Answers

HIPAA training can also be arranged for the staff of the Department. We frequently hold training seminars in regions throughout the state performed by our EMS law attorney, Larry Bennett (www.katzmanlaw.com). The seminars are designed to help all departments in the fire industry and are free of charge to our clients.