Medicount Management: Learn What Our Customers Have to Say
The best compliment we can get is from a satisfied customer. Medicount Management prides itself on offering personal customer service that leads our industry. See what our customers have to say:
Vanessa Stroup/Administrative Assistant
Howland Township Fire Department
"For over ten years, Medicount Management has provided Howland Township Fire/EMS Department with a solid billing program and excellent customer service. Their friendly and competent staff knows the importance of compliance, accuracy, and processing our billing in a timely efficient manner. To keep their clients up-to-date with the current laws and regulations, they hold seminars and email monthly newsletters.
"They are always accessible and provide prompt responses to any questions or concerns that we may have. Chief Brown and I highly recommend Medicount Management to other departments who may decide to outsource their EMS billing."
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– City of Reading Ohio
"The City of Reading has contracted billing services with Medicount for many years, one of their first accounts. Over the years Medicount has provided much more than a mere billing service. Medicount has been a valuable resource in continually evaluating our systems and processes to maximize our revenues for the services we deliver. Not only are we satisfied customers, but those we serve also find the representatives at Medicount very helpful when dealing with their billing concerns."
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D/C Pete Grendze
Mentor Fire & Rescue
"The City of Mentor Fire and Rescue Department has been using Medicount Management, for our EMS billing, since late 2006. The staff and management of Medicount Management were outstanding in assisting the set-up and implementation of an EMS billing service in the City of Mentor and continue to provide timely and valuable input in maintaining and improving this service. Anyone looking for a quality EMS billing service needs to seriously consider Medicount Management."
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Kathy J. MacDonald
Defiance Fire & Rescue
"Through all the years we’ve had a billing relationship with Medicount Management, we’ve been more than pleased. We have every confidence entrusting our patients to Medicount, as they continue to extend the same professional, client-first service that we commit to our community. Their staff remains current on billing regulations, and they offer friendly, efficient telephone service to our clients. To us, they are an extension of our city’s rescue service, and ultimately a reflection on our community’s reputation. Great job, Medicount; it’s a privilege to work with your staff."
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Ben French
Pleasant Township Fire Department
"The customer service given to us by the top notch staff of Medicount is unequivocal of any other billing service. They went out of there way to schedule a review of our billing process and to make all information regarding such available to us prior to our Trustees meeting. The data entry people(Jody) and Debbie continue to take time to be sure our runs are entered in a timely manner and our monthly reports are prepared and posted to the customer portal. If you are having any issues or have concerns about your billing company you should give Medicount a call to see what they can do for you. This company rocks!!!"